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Salesforce Einstein works in the background of your CRM while it helps you to make better decisions about your data. Einstein combines the latest advances in predictive analysis, deep learning, and machine learning to help you get predictive scoring for your customer engagements. Salesforce can not only show you where your Sales have been but what you should expect in the future and that is something legacy sales tools and spreadsheets cannot do. If your small business or non-profit is considering Salesforce as its CRM, call Zenetex for a free consultation.